Support-form information
Information submitted through the public form is intended for requested technical support, requested callbacks, necessary follow-up, security and misuse prevention, and legal or compliance handling where necessary.
Limited purpose
Information may be used to understand and route a request, communicate by the selected method, provide assistance, maintain an appropriate support record and address contact preferences.
No unrelated authorization
Submitting a support request does not authorize telemarketing, advertising, lead generation, unrelated sales calls, mass messaging or automated dialing campaigns.
Access and disclosure
Access should be limited to personnel who need the information for support or responsible operation. Disclosure may occur when needed for service operation, directed by the customer or legally required.
Customer requests
Questions and privacy concerns may be sent to privacy@arcamusa.net. Do not include sensitive credentials.